Help Center

Manage Invoice and Billing Information

Overview

Only Admins have permission to view and update their organization’s subscription and billing information.

Admins also have the ability to downgrade the organization to the free subscription.

For Samepage Free Admins that wish to upgrade, you can find more information about upgrading to Pro by clicking here.

Accessing your subscription information

To access your organization’s subscription information click on the gear icon next to the organization name in the left panel.

Click on “Manage subscription”.

On the Manage Subscription screen, you can click to view current and upcoming invoices, change the type of plan selected, downgrade to free, upgrade to a different pro plan, add more licenses, update or add a new credit card, and change the billing information.

Change your subscription

You can change your subscription to change the type of plan selected, downgrade to free, and add more or remove licenses.

To change the plan click on Change next to the current plan. On the Change Your Subscription screen enter in the new information and click CONFIRM to submit those changes.

To add or remove licenses click on Purchase more/less next to Member Seats. On the Change Your Subscription screen enter in the new information and click CONFIRM to submit those changes.

To downgrade to free click on the Downgrade to Free button.

All changes will be reflected in the next billing cycle.

Managing Credit Card Information

To update the Credit Card that’s on file click +Add New Card, enter the credit card details and click submit.

If there is more than one credit card associated with your account select the new credit card as the default method of payment.

Manage Invoice and Billing Information