Help Center

Remove or Disable User from Organization

Overview

Only Administrators and User Managers can remove or disable a user from the organization. Once a user is removed or disabled, their content (i.e. pages and messages) will remain in Samepage. It will be accessible to other users with appropriate rights.

  • Removing a User from the organization: Permanently removes the user from the Samepage organization. Before removing the user, you will need to transfer her/his access to someone else.
  • Disabling a User: Disables the user from logging in to the Samepage organization. This action can be reversed to enable the user to log in again.

Remove or Disable a User

The People screen allows Administrators and User Managers to manage members and guests.

To remove or disable a user, follow these steps:

  1. Click on the gear icon next to the organization name.
  2. Click People.
  3. On the People screen locate the user by selecting the Member or Guest tab or use the search filter in the upper right corner
  4. Hover over the row of the desired user, then select Remove user or Disable access
  5. If you want to re-enable a login, follow the steps above, but this time select Enable Login
  6. If you are removing a user you will see a message about transferring the user’s access rights to someone else. Select your preferred option, select who you’d like to transfer rights to, and click REMOVE

Remove or Disable User from Organization