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Export debug logs from Samepage Desktop App

Our customer support team may ask you to pull the debug logs from the Samepage desktop app when trying to troubleshoot complex issues.

Once you export the debug log file submit it to the customer support team or email them to support@samepage.io. 

Exporting Debug Logs on Mac

Click on the “Help” menu item at the top of your screen. Then select “Export Logs as Zip”

Export debug log files on Mac

Exporting Debug Logs on Windows

Click on the hamburger menu button at the top of your Samepage window. Then hover over “Help” and select “Export Logs as Zip”

Export debug logs for Windows

Submit the debug log files to the customer support team or email them to support@samepage.io. 

Export debug logs from Samepage Desktop App

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